Payment and Refunds
Payments:
Customers have various online methods for making payments (Credit card, Debit Card, Net Banking, PayPal and IMPS), and offline methods of payments like Cash, Check, Bank Draft, DD, MO and eMO are also available.
Payment has to be realised in its entirety for shipping to take effect.For cheques, DD etc please give us two bank days to realise the payments before we can initiate the shipping process.
Payments can also be made using Fab.to.Lab points, in part or in whole, that you have accrued as per our rewards system. One point is roughly equal to one INR (Indian National Rupee)
Refunds:
Cash refunds will attract 0% to 5% deduction on a case to case basis, besides any other restocking fee etc.
If and when eligible, refunds will be sent to and through the method of payment, to your bank account or card or account used to pay for the order. If points were used the points would be refunded back to your account.
Should you choose to take points instead of a cash refund, please let us know well in advance, before the initiation of any such refunds process. Loyalty points usually have 0% deduction.
Refunds usually take anywhere between 3 to 21 days.
For any exceptions or queries please contact us.